Returns & Exchanges Policy
At MGR Mobile Store, we strive for complete satisfaction with every tech purchase. If your device or accessory doesn't meet your expectations, you can return it within 14 days of delivery provided it is in its original condition and packaging.
Initiate Your Request
Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Device
Ensure the device is factory reset, all personal data is removed, and it is packed securely in its original box with all included accessories.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing