Frequently Asked Questions
Everything you need to know about shopping at MGR Mobile Store.
Are all mobile devices sold on MGR Mobile Store brand new and authentic?
Yes, we guarantee that all smartphones and electronics are 100% authentic, brand new, and come in original factory-sealed packaging with full manufacturer warranties.
What is your return policy for defective electronics?
We offer a 14-day return policy for any manufacturing defects. If your device is faulty, please contact our support team to initiate a replacement or a full refund.
How long does shipping take and is it insured?
Standard shipping typically takes 3-5 business days. All shipments are fully insured against loss or damage during transit to ensure your high-value tech arrives safely.
Do you offer international shipping for mobile accessories?
Currently, we ship to most major regions worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Do the smartphones come unlocked for all carriers?
Most of our devices are sold factory unlocked, meaning they can be used with any GSM or CDMA carrier globally. Please check the specific product description for network compatibility.